Terms & Conditions
Sun Desk S.A.R.L. Booking Conditions
These are the Booking Conditions applicable to holidays booked with Sun Desk S.A.R.L. and should therefore be read carefully. Should any part of these conditions become invalid or unenforceable this will not affect the validity of the remainder of these conditions.
Your contract is with Sun Desk S.A.R.L., Rue Tasga Oudrar No. 31, Taghazout 80022, Agadir. The person signing the booking form must read and accept these Booking Conditions. In the case of a group booking the group leader or « lead name » must have the authority to sign on behalf of everyone in the group. The lead name will be responsible for the full cost of the holiday including insurance premiums, cancellations and amendment charges. No booking contract exists between Sun Desk S.A.R.L., and the client until the booking form has been received. We reserve the right to refuse to accept bookings in our absolute discretion without stating the reason for doing so. Please inform us immediately if there are any discrepancies in the costs or details of your booking.
All prices are in euro sterling unless otherwise stated. Upon making your booking the price of your holiday will not normally be subject to change, however we reserve the right to increase or decrease prices due to variations in service charges, insurance/security levels or exchange rates. Once a booking has been made discounts cannot be applied retrospectively.
Sun Desk S.A.R.L. requires 20% of the total holiday cost when booking. Sun Desk S.A.R.L. has the right to cancel a person’s place on the course if full deposit payment is not received. Course reminders will not be sent.
Cancellation of holiday by Sun Desk S.A.R.L. clients
If you are obliged to cancel your booking you should write to Sun Desk S.A.R.L. immediately. Refunds of deposits for cancellations are as follows:
- 4 weeks or more from holiday start date = full refund,
- 2-3 weeks before holiday start date = 50% refund,
- Less than 2 weeks to course start date = no refund
Cancellation of holiday by Sun Desk S.A.R.L.
Sun Desk S.A.R.L. reserves the right in any circumstance to cancel your holiday. However, in no case will we cancel your holiday less than 8 weeks before the scheduled departure except for reasons of ‘force majeure’ which include war, political unrest, strikes, acts of God, epidemics, natural and technical disaster, closure of ports and aircraft or unless the clients default in the payment of the balance of the holiday price. In circumstances where we are unable to provide the holiday you have booked we will return to you all monies paid, or offer you an alternative holiday of similar standard.
Alterations to your holiday by Sun Desk S.A.R.L.: It is unlikely that we will have to make any changes to your holiday, but occasionally small changes may be made, which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date.
Our contract with you is deemed to be made at the offices of Sun Desk S.A.R.L. Rue Tasga Oudrar No. 31, Taghazout 80022, Agadir. All our conditions are subject to Moroccan Law.
General: Sun Desk S.A.R.L. holidays start and finish where stated on your invoice or booking confirmation. We are not responsible for your travel to or from this point or for any expenses, including travel accommodation, subsistence and loss of earnings, caused by delayed return to your departure point, howsoever caused.
Airport transfers: It may sometimes be necessary to combine, on certain transfers, customers arriving or departing on more than one flight, which may require additional waiting time at your airport or accommodation. Sometimes our airport transfers are contracted to a local agency. Please note departure times are 3hrs prior to your flight departure from your accommodation.
Holiday termination and indemnity
While staying with Sun Desk S.A.R.L. clients are expected to behave in an orderly and acceptable manner and are expected to accept responsibility for the conduct of themselves and their party. Should their behavior threaten the condition of the accommodation or vehicles or seriously impair the enjoyment of other guests, Sun Desk S.A.R.L. reserves the right to refuse to further accommodate the guilty party and contractual obligations will be terminated. The guilty party will be liable for the cost of any damage caused.
Everyone booking a holiday with Sun Desk S.A.R.L. must have full travel insurance. Sun Desk S.A.R.L. accepts no responsibility for loss theft or damage to persons or property during their stay. Guests must obtain their insurance independently.